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  <id>tag:granite-so.instatus.com,2005:/history</id>
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  <link rel="self" type="application/atom+xml" href="https://granite-so.instatus.com/history.atom"/>
  <title>NoVPS Status - Incident history</title>
  <updated>2026-09-29T22:00:00.000+00:00</updated>
  <author>
    <name>NoVPS</name>
  </author>
  
<entry>
  <id>tag:granite-so.instatus.com,2005:Maintenance/cmulucnsw01dm1fqo5rgizb3v</id>
  <published>2026-09-29T22:00:00.000+00:00</published>
  <updated>2026-09-28T22:50:49.099+00:00</updated>
  <link rel="alternate" type="text/html" href="https://granite-so.instatus.com/maintenance/cmulucnsw01dm1fqo5rgizb3v"/>
  <title>Public cluster maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    
    <p><strong>Affected Components:</strong> Public clusters, Workers</p>
    <p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>22:50:49</var> GMT+0</small><br /><strong>Identified</strong> -
  We plan to take one or more clusters offline to conduct hardware tests. We do not expect any downtime for existing customers. There may be a brief (up to 30 minutes) degradation in the performance of the public cluster..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:granite-so.instatus.com,2005:Incident/cmulqzeag00j21ms1oe7yaapn</id>
  <published>2026-09-28T21:16:31.101+00:00</published>
  <updated>2026-09-28T21:25:28.991+00:00</updated>
  <link rel="alternate" type="text/html" href="https://granite-so.instatus.com/incident/cmulqzeag00j21ms1oe7yaapn"/>
  <title>Public cluster connectivity problems</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 21 minutes</p>
    <p><strong>Affected Components:</strong> Public clusters, App, Workers</p>
    <p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>21:25:28</var> GMT+0</small><br /><strong>Identified</strong> -
  There is an issue with the availability of the public cluster&#039;s control pane. Our engineers are already working on resolving it..</p>
<p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  The problem is that one of the cluster nodes has stopped processing traffic—both on the public IP and on the internal network. We have partially restored the resources that do not depend on the failed node and are waiting for the network engineers to get the affected server back up and running..</p>
<p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>22:26:12</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We implemented a fix and are currently monitoring the result..</p>
<p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>22:37:23</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>21:16:31</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:granite-so.instatus.com,2005:Incident/cmublxaj714y41dmremaoxhe2</id>
  <published>2026-09-21T18:57:13.030+00:00</published>
  <updated>2026-09-21T18:57:13.030+00:00</updated>
  <link rel="alternate" type="text/html" href="https://granite-so.instatus.com/incident/cmublxaj714y41dmremaoxhe2"/>
  <title>Unplanned backend maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 16 minutes</p>
    <p><strong>Affected Components:</strong> App, Workers</p>
    <p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>18:57:13</var> GMT+0</small><br /><strong>Identified</strong> -
  We are working to restore backend operations. User applications have not been affected and continue to operate normally..</p>
<p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>19:13:17</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:granite-so.instatus.com,2005:Incident/cmub6kcon1hov0wpcqheg9uu8</id>
  <published>2026-09-21T11:47:15.062+00:00</published>
  <updated>2026-09-21T11:47:15.062+00:00</updated>
  <link rel="alternate" type="text/html" href="https://granite-so.instatus.com/incident/cmub6kcon1hov0wpcqheg9uu8"/>
  <title>Unplanned docker registry maintenance </title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 20 minutes</p>
    <p><strong>Affected Components:</strong> Docker Registry</p>
    <p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>11:47:15</var> GMT+0</small><br /><strong>Identified</strong> -
  We plan to complete the maintenance by 12:00 UTC..</p>
<p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>12:07:02</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:granite-so.instatus.com,2005:Maintenance/cmu8z7xui0xl40wpcvm8bwjd6</id>
  <published>2026-09-20T19:00:00.000+00:00</published>
  <updated>2026-09-19T22:46:06.955+00:00</updated>
  <link rel="alternate" type="text/html" href="https://granite-so.instatus.com/maintenance/cmu8z7xui0xl40wpcvm8bwjd6"/>
  <title>Urgent maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 hour</p>
    <p><strong>Affected Components:</strong> Docker Registry, App, Workers</p>
    <p><small>Sep <var data-var='date'> 19</var>, <var data-var='time'>22:46:06</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time..</p>
<p><small>Sep <var data-var='date'> 20</var>, <var data-var='time'>19:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Sep <var data-var='date'> 20</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:granite-so.instatus.com,2005:Incident/cmtbfwxeq0jpn1blgyfinbxku</id>
  <published>2026-08-27T11:29:15.812+00:00</published>
  <updated>2026-08-27T11:29:15.812+00:00</updated>
  <link rel="alternate" type="text/html" href="https://granite-so.instatus.com/incident/cmtbfwxeq0jpn1blgyfinbxku"/>
  <title>Connectivity issues between nodes in one of the private clusters.</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 35 minutes</p>
    <p><strong>Affected Components:</strong> Private clusters</p>
    <p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>11:29:15</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>12:19:31</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We implemented a fix and are currently monitoring the result..</p>
<p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>13:04:32</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:granite-so.instatus.com,2005:Incident/cmo8kmixe00af9qij0c67t97r</id>
  <published>2026-04-21T11:59:18.344+00:00</published>
  <updated>2026-04-21T14:56:20.589+00:00</updated>
  <link rel="alternate" type="text/html" href="https://granite-so.instatus.com/incident/cmo8kmixe00af9qij0c67t97r"/>
  <title>Issues with cross-node networking</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 10 hours and 28 minutes</p>
    <p><strong>Affected Components:</strong> Public clusters</p>
    <p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>14:56:20</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We were able to localize the problem. The affected node has been removed from the cluster, and all applications running on it have been redistributed among the other nodes..</p>
<p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>22:26:59</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>11:59:18</var> GMT+0</small><br /><strong>Identified</strong> -
  We are continuing to work on a fix for this incident..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:granite-so.instatus.com,2005:Incident/cmnz5lsm805tfsmfsd2whmqj9</id>
  <published>2026-04-14T18:30:00.000+00:00</published>
  <updated>2026-04-14T18:30:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://granite-so.instatus.com/incident/cmnz5lsm805tfsmfsd2whmqj9"/>
  <title>Errors in cross-node communication in private clusters</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 7 hours and 17 minutes</p>
    <p><strong>Affected Components:</strong> Public clusters, Private clusters</p>
    <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>18:30:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>20:13:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are continuing to work on a fix for this incident..</p>
<p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We implemented a fix and are currently monitoring the result.

A network configuration error on our provider&#039;s end caused a VLAN overlap.

We have reconfigured the cluster subnets to prevent similar issues in the future..</p>
<p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>21:56:47</var> GMT+0</small><br /><strong>Monitoring</strong> -
  The public cluster has recovered, though we are still seeing an elevated number of errors in some public clusters..</p>
<p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>01:46:36</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:granite-so.instatus.com,2005:Incident/cmi4jbada00xcwga6celkwfug</id>
  <published>2025-11-18T12:13:15.845+00:00</published>
  <updated>2025-11-18T14:50:01.304+00:00</updated>
  <link rel="alternate" type="text/html" href="https://granite-so.instatus.com/incident/cmi4jbada00xcwga6celkwfug"/>
  <title>Global outage caused by issues with Cloudflare</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 5 hours and 4 minutes</p>
    <p><strong>Affected Components:</strong> App</p>
    <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>14:50:01</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We are currently monitoring the result of Cloudflare fix..</p>
<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>12:13:15</var> GMT+0</small><br /><strong>Identified</strong> -
  There are problems with the API and dashboard. Workers and cronjobs are operating normally..</p>
<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>17:17:42</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

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