NoVPS - Public cluster connectivity problems – Incident details

All systems operational

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Public cluster connectivity problems

ResolvedMajor outage1 hour 20 minutes

Affected

App

Major outage from 9:16 PM to 10:37 PM

Workers

Major outage from 9:16 PM to 10:37 PM

Public clusters

Major outage from 9:16 PM to 10:37 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • UpdateUTC

    The problem is that one of the cluster nodes has stopped processing traffic—both on the public IP and on the internal network. We have partially restored the resources that do not depend on the failed node and are waiting for the network engineers to get the affected server back up and running.

  • IdentifiedUTC

    There is an issue with the availability of the public cluster's control pane. Our engineers are already working on resolving it.

  • InvestigatingUTC
    We are currently investigating this incident.